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Hotline Services
When your network is down, help is just 20 seconds away.
Every day. Every Hour.
Exceptional Support

  • We respond fast. Calls are answered within 20 seconds, 24/7/365. Call 724-746-5500.
  • Send an e-mail to techsupport@blackbox.com and receive an answer in less than 15 minutes. Or, visit www.blackbox.com and click on Talk to a Tech. Our tech support experts will call you back within 20 seconds or less.
  • We respond accurately. Our certified tech support specialists are on staff and highly trained. You'll never talk to an inexperienced, outsourced tech.
  • We respond for FREE. No contracts, no hassles, no catches.

Fast Shipping

  • We ship 95% of all in-stock items the same day. Choose FedEx™, UPS™, motor freight, or your own carrier. Same-day and next-day delivery options are available.
  • Our ShipSafeª packaging protects large items like cabinets and racks.
  • We even have export capabilities.

The Black Box Difference

  • We have the largest footprint in the industry and serve every major business sector.
  • Our project managers solve the communication needs of many Fortune 500 companies.
  • Our quality management system is ISO 9001:2000 certified.
  • No matter how complex your technical problem is our hotline Tech Support experts will solve it for free 24/7/365.
  • We provide support for your on-site needs, including routine maintenance and emergencies.

Certifications

  • Black Box has the largest staff of registered designers and BICSI-trained technicians in the world. Certifications include Comdial's full line of products; Mitel 3300 ICP; NEC NEAX 2400 IPX DM and 2000 IPS DM; Nortel BCM, Meridian, and Norstar.

Get Products + Support
Talk to our Hotline Specialist.
Call 877-877-2269 or
e-mail your questions.